We are hiring!

We currently have 2 permanent positions for Customer Success Managers with Monitoring & Evaluation and Salesforce experience.

Both opportunities are North London based.

About Shonet

ShoNet’s customers are at the centre of all we do. ShoNet has extensive experience of successfully implementing and customising Salesforce for charities. We are now focused on developing our Monitoring & Evaluation service.

We need to add two Customer Success Managers to our small team in order to achieve our ambitious growth plans. Collaboration – internally and externally - is at the core of the way we work.

Join our team to implement new and transform existing Salesforce databases into first class Monitoring & Evaluation systems that provides our customers with much needed analysis and insight. Your goal will be to help our customers achieve their objective of measuring development impact, analytics, data quality assurance and results management.

This is a client facing role, where you will be required to have exceptional communication and organisation skills. You will be tasked with working alongside the ShoNet team to create and manage the delivery of client systems. 

We offer a competitive salary, continuous training towards Salesforce Certifications and 20 days annual leave, plus bank holidays.

Key Responsibilities

  • Build strong client relationships, to ensure we have clear sight of their requirements

  • Successfully deliver projects within agreed time frames and budget

  • Work effectively with ShoNet colleagues and contribute to a high performing team

  • Support business development colleagues with pre-sales activities

 Qualifications and skills

  • Salesforce system administrator accreditation is desirable

  • Excellent communication & interpersonal skills with experience in liaising with various stakeholders

  • Efficient in MS Office (version 7 and/or 10) and strong IT skills

  • Excellent team leadership and team management skills

Essential Experience and Competencies

  • Minimum of 2 years Monitoring & Evaluation experience

  • Minimum of 2 years Salesforce.com system administrator experience

  • Creation, analysis and review of business, functional, and technical requirements

  • Managing end-to-end Salesforce implementations

We welcome the opportunity to speak to experienced Salesforce users who are considering a new consulting career. 

To apply please click here

Closing date for applications Wednesday 12th December 2018