New Recruitment Initiative


New Recruitment Initiative

Clyde Williams at ShoNet reveals an inner passion to support inner-city young people to gain entry into the IT industry. Clyde adds: "For a long time I have harboured the ambition of enabling inner-city young people to gain entry to the computer industry.  At long last I have found a partner who can make this dream a reality.  In September 2016, ShoNet in partnership with Digital Skills Solution - – will launch a Salesforce training programme to deliver this dream.

The computer industry offers a wide range of job opportunities, but the barriers to entry are high.  Together we aim to provide access to that first step on the ladder for young people to explore these career opportunities.

As a Salesforce Accredited Partner, we will work with Digital Skills Solutions to create a path for young adults to become Salesforce accredited professionals. This will be through Traineeship and Apprenticeship programmes.

A critical part of this initiative will be work experience.  Our students will gain sufficient Salesforce knowledge in the classroom to be of value to organisations who offer them work experience places.

This is the first step along the road of giving back.  I trust that you will be able to support this initiative by offering work experiencing place to our pilot group of students.  I will keep you updated on the progress of this initiative".


ECIS - Managing Membership


ECIS - Managing Membership


Key challenges: Managing membership, collaboration between departments, import data, integration with third party applications

Why Salesforce?: Data in a central place, accessible, secure, requires little day-to-day support

Why ShoNet?: Qualified, supportive, professional, ability to perform to a high standard

Impact: Collaboration between teams, complex progresses made easier, time efficient, membership cycle automated


ECIS was originally established 50 years ago as the European Council of International Schools, but has expanded to have a global reach. It is now simply referred to as ECIS.


ECIS managing membership

ECIS needed to have better visibility on how they were engaging their members. Margaret Banjo, Membership Engagement Lead says “More importantly, as an organisation we sought to be more agile by reducing the time between member feedback and the subsequent implementation of changes. We needed a system that would not only facilitate collaboration across departments, but also empower the organisation as a whole”. 

Initially ECIS decided to triangulate with other sources to validate their data. However, this had limited success due to the lack of resources in-house to have the data verified at a pace which would serve the demands of the organisation.


 ECIS explore possible solutions

As a next step, the ECIS team decided to identify the key issues which would create the list of their requirements. Margaret noted “…the time it took to export data was slow and impeded the time taken to make an informed decision. This was further exacerbated by our limited ability to amend data individually or to import data from third parties. Although we had access to third party data we were unable to leverage this as we didn’t have the support to build a system to “talk” to third party software”.  

ECIS contacted the ShoNet team and were impressed by their responsiveness. ShoNet provided a thorough analysis of ECIS processes and dependencies. This allowed them to look at the root cause of the challenges they were facing, and address the assumptions they were making about their data management.


Benefits of partnering with a good partner

One of the benefits of having an experienced Salesforce partner is highlighted by Margaret: “Having a Salesforce partner come in and give an objective assessment of our system has allowed us to look at our database from the point of view of our client. By walking us through the very minute details of the Salesforce system, we are now able to use Salesforce to do more than we desired; and ShoNet is always on hand to offer support.

Margaret notes one of ShoNet’s differentiators is that “There are a lot of qualified people and organisations, of which ShoNet is one. ShoNet’s USP lies in being able to perform to a high standard whilst being personable”.


ECIS’s impact and success

After a year of using Salesforce, ECIS are now able to track their member’s engagement through emails and calls. They also have visibility of all their invoicing pipeline from potential members to aged debtors.  Margaret adds, “This puts us in a position to make evidence-based decisions. Although ShoNet were initially brought in to work on the Salesforce and CRM components, we engaged them further on linking our website to speak directly to Salesforce. This has significantly brought down the transaction costs associated with processing membership and professional development applications. The impact can be measured across a number of departments”.

ECIS has seen many positive and lasting changes from using Salesforce, including:

·         Data is more accessible, with departments collaborating more. As an organisation that champions collaboration amongst educators, a database that can facilitate collaboration with both internal and external stakeholders speaks to their core value.

·         Changes can be made to their database in house and require little day-to-day support.

·         The ability to contact ShoNet to deal with the more complex issues. ECIS are planning on engaging ShoNet in a campaign which sees ECIS use automated data cleansing.

·         With a better understanding of Salesforce’s scope, they have extended their system to meet other previously unanticipated needs. 

·         Through their work with Salesforce they have enhanced their institutional capacity making the impact of ShoNet’s work sustainable.

Margaret leaves this as her closing remark, “We will be engaging ShoNet in our upcoming data project which will see various components of our membership cycle automated. I could not speak highly enough of ShoNet. Steve, who is our main contact with ShoNet, is now an integral part of our team”. 

Contact the ShoNet team to realise the benefits you can experience for you and your organisation.

For more information on ECIS please visit:


Case Study: BioRegional - "Improve Fundraising Bids"


Case Study: BioRegional - "Improve Fundraising Bids"

"It became apparent as BioRegional grew that the lack of a central database was  having an adverse effect resulting in; time consuming process when completing bids, unable to provide appropriate information for management team, lack of a seamless process and at times various persons working on the same bid. “At that point we knew that we needed a better way of working”, recalls Catherine